First Response

When is data collected?

This privacy policy has been established to protect your personal information. Please be aware that no personal information is collected from general visitors browsing this site.

We do collect anonymous information about visitors to this site for statistical purposes, we stress that no personal information is collected during this process. This anonymous information allows us to track and analyse how many people view the site, and the pages that are of most interest to them. This helps us to manage this site, providing pages that will best inform and appeal to our visitors.

Personal information is only collected and stored when a visitor chooses to register with the site in order to gain access to the online community or to purchase resources from this site. This policy identifies how personal information in the event of registration is collected, used and disclosed.

Use of Personal Data

When a visitor registers with this site we ask for personal information that identifies who you are and how we can communicate with you.

We will use the personal information collected only for the following purposes:

• To send you information relating to the resources and services offered by this site. Such as information about new resources, resource training opportunities and improvements to this sites online community.
• To send you updates about enquiries or orders placed through this site.
• We will not disclose your personal information to any third parties.

This privacy policy only covers the www.first-response.info web site. Other web sites linked to from this web site are not covered by this policy.

Consent

If you choose not to register or not provide personal information, you may still visit the first-response.info website but you will not be able to access the restricted areas available to registered users. By completing the registration process, you accept the Terms and Conditions described and consent to our using your information accordingly.

Access

Once the full site is complete you will be able to access your personal information through your account administration. Once logged in you’ll be able to view, update or delete inaccurate information.

Security

This section will be defined after the full installation of the store. Appropriate measures will be taken to ensure the safety of personal information such as the use of Secure Socket Layers to securely transfer personal information.

Cookies

This website creates a single cookie on your machine containing session and state information. The information within this cookie does not include any personal or financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website will be impaired or unavailable. At no point does the First Response website create any third party cookies on your machine.

Minors

This site and the resources available through this site are not intended for minors; whilst there is no explicit adult material, the content addresses sensitive issues that are targeted towards an adult readership. During the registration process we will ask for confirmation that the user is aged 18 years or over.

Questions

If you have any questions about this privacy policy or the way in which personal data is collected and used please email customer-services@first-response.info or write to:

Fluid7
First Response Customer Services
Enterprise Suite 1
20 Chelmarsh
Coventry
CV6 3LB

Changes to this Policy

Any changes to this privacy policy will be posted on this page so that you are always aware of the information we collect and how we use it.